Shipping Rates and Duration
Standard Shipping Policy
The products and services on this web site are sold by multiple sellers, and each seller will have their own shipping policy. Some stores ship only to South Africa while others will ship worldwide. Please check the policy for each store (usually under the Help tab for each store) and if you are in doubt, you are welcome to contact us.
The shipping policy of each store should be stated on the website of the store owner. For each product sold, where shipping is required, there is a handling fee, which sellers will levy to the product (being the shipping fee). Most products will display the final selling price inclusive of standard shipping to South Africa, meaning that the price includes shipping. The checkout price is the final price payable.
If there is any doubt please contact the seller for the product concerned or contact us and we will clarify.
Shipping Time frame
The standard time frame for most items is three to five weeks, as many items are sourced and shipped from abroad. If you need an item in a hurry, please contact the seller before placing and order, to ensure that it is possible to get the item shipped quicker (usually at a premium). To be sure, check the sellers shipping information on the store where you checkout.
Do you ship to any country?
The majority of products on this site can be shipped anywhere in the world.
If an item needs to be returned, please contact the seller from whom you bought the product. If you cannot remember the name of the seller or the store, please contact us and we will trace the sale for you.
Duty on items
If an item is sourced from outside of South Africa, duty may be levied. This should be disclosed on the product description. If this is not disclosed then duty is usually included in the final price of an item. Should you receive an item and be charged by SARS for delivery, the store owner is obliged to refund you the duty paid, upon receipt of the duty invoice. Some products will state that duty is payable by the customer.